July 22, 2017
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Mental Health Utilization Management Team

What is the Utilization Management Team?

The Jackson County Health & Human Services Utilization Management Team (JCHHS/UMT) manages the mental health benefits for members enrolled in one of Jackson County’s two Coordinated Care Organizations (CCOs). CCOs are networks of all kinds of health care providers who work together to serve people in their area who are covered by the Oregon Health Plan (Medicaid). CCOs focus on patient-centered care with better coordination across providers to improve health, improve care, and lower cost for the populations they serve. Learn more about our local CCOs, Jackson Care Connect and AllCare, by visiting their websites.

Accessing Mental Health Services

If you are an eligible Jackson Care Connect or AllCare member we are here to help connect you with mental health services covered by your plan. Call Member Services at 541-770-7777 or 1-877-388-4347. We’ll set up a time for you to speak with one of our mental health professionals who can help identify your needs and a provider that’s right for you.

Crisis services are available 24 hours a day, 7 days a week by calling 541-774-8201 or by going to Jackson County Mental Health at 140 S. Holly Street, Medford Oregon, Monday – Friday from 8:00 a.m. to 6:00 p.m.