We are currently seeing clients on an appointment only basis Monday through Friday. This is to ensure adequate time is being spent with every veteran and their claim.
We can assist the veteran or family member with applying for benefits through the Federal VA. This includes service connected disabilities, non service connected pensions, aid and attendance, healthcare applications, education, and appeals. We can also assist in ordering service records and DD-214's. All benefits applied for must meet the legal requirements under Title 38 of federal law. The merits of every case are uniquely different and we can help with building the best possible claim, and helping determine if you may be eligible for a given benefit.
If you have a time sensitive issue, please let us know so we can schedule you to avoid missing any deadlines. Time sensitive issues would include Statements of the Case (SOC), Supplemental Statements of the Case (SSOC), and overpayments. Call our office at the number indicated above to schedule an appointment. You may still drop off paperwork that was requested by the service officer, complete changes of address, or request records and VA Eligibility Letters at any time. Please be aware that we are not employees of the U.S. Department of Veterans Affairs (VA), but employees of Jackson County. Our services are provided to residents of Jackson County and are always free of charge.
To inquire on the status of your claim, please call the VA Regional Office at 1-800-827-1000 ext. 110, or you can make an IRIS inquiry at http://www.va.gov and have an answer within 5-10 working days.