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January 29, 2023
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Jackson County Public Health Reports No New COVID-19 Cases - June 5

Provides Information on Contact Tracing

Jackson County Public Health Reports No New COVID-19 Cases - June 5

[Medford, Oregon] —Jackson County Public Health has no new COVID-19 case to report, as of 12:01 AM, June 5, 2020. The total reported COVID-19 cases in Jackson County is 69. At this time, there are no fatalities from COVID-19 reported in Jackson County. Recovered cases will be reported daily. Currently, there are 55 recovered cases and 14 active cases. To access additional data on the total COVID-19 cases, visit the Situation in Jackson County, Oregon webpage.

Jackson County Health and Human Services has redirected additional staff to increase contact tracing in Jackson County.  These new contact tracers will begin to work with people in the community who have been exposed to someone that has had a positive COVID-19 test.  Jackson County Public Health is providing additional information on contact tracing to help members of the community understand what contact tracing is and what they can expect if they are contacted by a member of the contact tracing team.

The main goal of performing contact tracing is to stop others from getting the disease by informing individuals that they have been in contact with someone who tested positive for COVID-19 and provide information, education, and support to those who have been in close contact. When fewer people in the community are exposed, there are fewer people who are infected with the disease. Reducing the total number of sick people in the community helps support working healthcare systems and allows people who haven't been exposed to go about their lives.

“We’re excited to begin a new phase of this important work, which will help keep community members safer,” said Dr. Jim Shames. “We ask people to answer our calls and follow the guidance if they’ve been exposed to the virus so that we can continue to suppress COVID-19 in Jackson County. As we do this, we’ll protect our family, friends, and neighbors.”

If you have been diagnosed with COVID-19:

1.       A health official from Jackson County Public Health will call and encourage you to self-isolate.  You will be asked to isolate for 10 days even if you don’t have symptoms or feel sick.

  • Self-isolation means:

o Staying home except to get medical care. Telemedicine visits are encouraged!

o Separate yourself from people and animals in your house.

o Do not share utensils, towels, pillows, bedding, kitchens or bathrooms with others.

o Clean all “high-touch” surfaces every day.

o Wear a mask.

o Monitor your symptoms.

  • Self-isolate for:

o At least 10 days after your symptoms began


o At least 72 hours after your fever is gone (without the use of fever-reducing medication)


o    At least 72 hours of COVID-19 symptom improvement.


2.       Jackson County Public Health will:

  • Help you remember the places you visited and the people you have been around before you began self-isolating. These people are called your contacts.
  • Help local public or tribal health reach out to your contacts and ask them to quarantine. Your privacy will be protected, and your contacts will not be told about your identity. 
  • Help you understand how to prevent the spread of the virus, how to care for yourself, and how to connect with local resources if needed.

3.       Your information is strictly confidential and will be treated as protected health information.

If you have been identified as a close contact and receive a phone call from Jackson County Public Health, here is what to expect:

1.       Contact tracers working with Jackson County Public Health will call to let you know that you have been in contact with someone who has COVID-19.

2.       They will ask you to quarantine.

  • Quarantine means that you stay home or at the location provided by local public or tribal health. When in quarantine, stay at least 6 feet away from everyone you live with. 
  • Even if you do not have symptoms or feel sick, stay home and quarantine for 14 days.
  • Quarantine lasts for 14 days after you were exposed to COVID-19. After 14 days, the danger of becoming sick will have passed.

3.       During your quarantine, contact tracers will:

  • Call, email or text you daily to see how you are feeling.
  • Encourage you to get tested for COVID-19 if you have symptoms and feel sick.
  • Connect you with resources in your local community if needed.

4.       If you do not experience any symptoms during the 14 days of quarantine, you may resume your normal activities.

How will your privacy be protected?

  • Your information is strictly confidential.
  • Your information will not be shared with immigration officials.

Jackson County Public Health will never ask for your:

  • Social security number
  • Immigration status (Note: Information will not be shared with immigration authorities or law enforcement for immigration purposes. Getting tested or treated for COVID-19 will not affect your ability to get permanent residency in the U.S.)
  • Credit card number, bank account, or billing information

Jackson County Public Health will ask:

  • Your county of residence
  • Your date of birth
  • Your race, ethnicity, primary language, and disability status
  • Your contact information, including phone number, email address, and mailing address
  • Your occupation
  • Whether you have symptoms of COVID-19

There is clear evidence that COVID-19 disproportionately affects Black/African American, Hispanic/LatinX, Pacific Islander, and American Indian/Alaskan Native communities in Oregon and across the United States. The Race, Ethnicity, Language and Disability (REAL D) policy applies to all Oregon Health Authority and Department of Human Services programs that collect, record, and report demographic data. This policy applies to local public health communicable disease programs. These data collection standards provide a consistent method to gather information and will help us notice and address health disparities.

As many parts of the state are reopening or preparing to reopen, it is crucial that we continue the personal practices to keep our community safe and prevent virus spread. Maintaining six feet of physical distance, wearing a face cover while in public, coughing and sneezing into elbows, frequent handwashing, and cleaning and disinfecting of surfaces, are all measures that have helped to flatten the curve. Contact tracing is an additional tool to avoid further disease spread, but we need all Oregonians, including those in Jackson County, to do their part to keep themselves and their community safe.

People can find out more about contact tracing by visiting the Oregon Health Authority’s website.

For more information:

The public can call 211-information with general questions

OHA Emerging Respiratory Disease page:    

CDC COVID-19 page:  

Jackson County Health and Human Services:    

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Documents to download


County Close-Up


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