Note: The following FAQ’s are limited to Jackson County owned and operated parks only and do not cover city, state or federal parks. State, city, and federal sites are managed by separate entities and are responsible for establishing reopening plans for their respective properties.
Does this plan affect state, or federally managed parks, such as Lost Creek Lake and Applegate Lake?
Answer: No. Lost Creek and Applegate Lakes are not county facilities.
Will I get a refund for my 2020 annual parking permit since parks were closed in March and April?
Answer: In lieu of issuing refunds, the 2020 annual parking permit will be valid through May of 2021, instead of expiring on December 31, 2020 as usual. This will allow patrons to make up for lost recreational time, while parks were temporarily closed.
Are campgrounds open?
Answer: Yes, all campgrounds have reopened, with the exception of the following facilities at Howard Prairie Reservoir; Grizzly, Willow Point, Sugar Pine Group area and Klum Landing. These parks will remain closed to extreme low lake levels and the lack of demand, in addition to reduced staffing levels due to lost revenues. Opening these parks would require frequent cleaning and disinfection of restrooms, as well as other services that current staffing levels do not allow for. There are plenty of camping opportunities available at Howard Prairie reservoir at the Howard Prairie Resort. Reservations are required for camping and can be made at www.jacksoncountyparks.com or by calling the Parks office at (541) 774-8183 and require a minimum of 24 hours advance notice of arrival date. Showers are temporarily closed due to safety concerns for customers and staff, but restrooms are open.
Are boat ramps open?
Answer: Yes, all operational boat ramps along the Rogue River, Emigrant Lake, Agate Lake and Willow Lake are open. Due to drought conditions, there are no useable boat ramps on Howard Prairie Reservoir.
Is the Emigrant Lake waterslide open?
Answer: Due to strict requirements for public pool operations and very strict physical distancing requirements, the decision was made to not open the waterslides this year. Many public pools across the state are making the same decision. Pools are very expensive to operate and restrictions on the number of sliders and the loss of operational days the facility could not be operated in a manner that would be financially responsible for the Parks program.
Are playgrounds open?
Answer: Yes, playgrounds are reopening beginning June 11, as the State has allowed outdoor playgrounds to be used again. No additional cleaning or disinfection of playground facilities will take place. Users are encouraged to bring their own hand sanitizer.
Are picnic shelters and other gathering places such as Apserkaha and the Riverhouse open?
Answer: Now that the county has been approved for Phase 2 of the statewide reopening plan, we are allowing reservations to resume for these facilities. However, there will be additional requirements placed on reservation holders as a result of restrictions placed on the Parks Program by the Oregon Health Authority. All reservable areas are now required to comply with the Phase 2 Venue and Event Operator’s guidance issued by the OHA. Park staff will begin contacting current reservation holders to inform them of additional requirements if they choose to keep their reservation beginning June 11, 2020.
Do I get a refund for cancelled camping reservations?
Answer: Now that facilities are reopened and services are resuming, additional refunds will not be issued outside of the normal refund policy.
What can I do to help our parks stay open?
Answer: With limited staffing, the Jackson County Parks team members will be focused on the safety needs surrounding our parks reopening. As physical distancing is a requirement for opening of public parks, the Parks Program will be highly reliant upon guests strictly following physical distancing guidelines and remaining 6’ apart. Large gatherings and blatant disregard for these rules may lead to reclosure of facilities. Additionally, as hand sanitizer and soap are in short supply, we realize that some may disappear from park restrooms. Please, do not take sanitizer and soap from park facilities.