Refund and Cancellation Policies:

Reservation cancellations should be made as early as possible to enable use of the camp by others and to avoid additional fees. No-shows, early departures, or cancellations after scheduled reservation date, are not entitled to refund. In cases of emergency, the Parks Manager has the authority to return 100% of the deposit. Jackson County reserved the right to cancel the reservation with 24 hours written notice due to emergencies, or other unforeseen conditions. If reservation is cancelled by Jackson County, a full refund will be issued to Renter.

Boat Rentals: (including Howard Prairie Resort and Joseph Stewart)

Boat cancellations with more than 48 hours advance notice will incur fee of $25 per reservation. Cancellations with less than 48 hours advance notice will incur fee equal to reservation rental fee.

Camping: (including Emigrant Lake, Howard Prairie Resort, Joseph Stewart, Rogue Elk, SORV, Willow Lake, and Willow Point)

Reservation cancellations made with less than 72 hours advance notice to the scheduled arrival date will incur a cancellation fee equal to first night campsite fee and reservation fee.

Group Camp: (including Cantrall Buckley, Emigrant Lake, Joseph Stewart, Lily Glen, Sugar Pine, and Willow Lake)

Reservation cancellations made at least thirty (30) days or more prior to the scheduled event will receive refund. If a reservation is cancelled less than thirty (30) days of your scheduled event will incur a cancellation fee of $50.

Apserkaha:

Reservation cancellations made at least thirty (30) days or more prior to the scheduled event will incur a cancellation fee of $100.00. If a reservation is cancelled within thirty (30) days of your scheduled event, an amount equal to the first night of the reservation payment will be retained.

Group Picnic: (including Cantrall Buckley, Emigrant Lake, and Joseph Stewart)

If reservation is cancelled 30 days or more prior to the reservation date, customer will be granted a refund, less a $25 cancellation fee. Cancellations made with less than 30 days of reservation date will forfeit the total use fee.

The Riverhouse:

If reservation is cancelled more than 30 days prior to reservation date, all money in excess of non-refundable deposit will be refunded, less a $50 cancellation fee. All monies except cleaning deposit, will be retained if reservation is cancelled with less than 30 days of reservation date.