RFPs & Bids

September 21, 2021
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RFP: Inmate Commissary Services & Trust Fund Management

Department: Sheriff Division/Program: Jail / Inmate Commissary Services
Project ID: 22-2020-3 Contact Name: Sue Watkins
Dept Project ID: COMMISSARY2020 Contact Email:
Project Type: Request for Proposal Contact Phone: (541) 774-6828
Release Date and Time: 10/1/2020 8:00:00 AM Contact Extension:
Due Date and Time: 1/7/2021 4:00:00 PM Award Date:
Opening Date and Time: 1/8/2021 8:00:00 AM

PURPOSE AND OVERVIEW Jackson County invites responses to this RFP from qualified, experienced contractors (each, a “Proposer”) who can provide a comprehensive, reliable inmate commissary system including inmate trust fund accounting at the Jackson County Jail and the Jackson County Community Justice Transition Center. This RFP includes services to the Jackson County Jail and the Jackson County Community Justice Transition Center. For the purpose of this RFP, the terms “Vendor” refers to the successful Proposer that enters into a contract with Jackson County to provide equipment and services. The word “County” refers to Jackson County. The word “System” refers the inmate commissary system and inmate trust fund accounting system.

The successful Proposer must meet the following minimum qualifications:

1. At least three (3) years of experience in operating a Corrections Commissary System and an Inmate Trust Fund Accounting System for a minimum of 500 inmates.

2. Provide three (3) references from entities where Proposer has operated a Correction Commissary System and an Inmate Trust Fund Accounting System for a minimum of 500 inmates for three (3) years.

3. Proven track record of these services with a minimum of three (3) accounts for correctional services within the State of Oregon.

4. Qualified staff, with identified support personnel dedicated to commissary services.

5. Proven ability to respond to software/hardware issues within hours.

6. Worker’s compensation insurance and other insurance as required by law and this RFP.

PROPOSAL SUBMISSION AND DEADLINE To be eligible, all Proposers must register on the Jackson County website, by the date listed in the Schedule of Events, and follow the instructions. Sealed proposals will be received in the Sheriff’s Office, Administration, at the address listed below until 4:00 p.m., January 7, 2021. LATE PROPOSALS WILL NOT BE ACCEPTED OR CONSIDERED regardless of the reason. Included in the package should be:

✓ One (1) original signature master copy.
✓ One (1) electronic copy of the proposal, in pdf format either on a flash drive or CD.
✓ One (1) complete copy from which any proprietary information has been redacted should be submitted on a flash drive or CD. If redacted copy of the submission documents is not provided with Proposer’s response packet, a copy of the non-redacted documents, with the exception of financial data (other than pricing) shall be released in response to any request made under the Oregon Freedom of Information Act.
✓ Proposals shall be limited to a maximum of 40 pages not including title, index, required forms, front and back covers and shall be typewritten on standard 81/2” x 11” pages with margins no smaller than one (1) inch. Font size should be no smaller than 10 points and the proposal shall be bound on the lefthand margin.

Proposals must be submitted in a sealed envelope stating on the outside the Proposer’s name, address, the RFP # COMMISSARY2020 to the Single Point of Contact (SPC) for this process listed below:

Jackson County Sheriff’s Office
Sue Watkins, Finance Coordinator
5179 Crater Lake Highway, Central Point, OR 97502
Phone: 541-774-6828

Proposers are responsible for informing any commercial delivery service, if used, of all delivery requirements and for ensuring that the required address information appears on the outer wrapper or envelope used by such service. Costs incurred by prospective Proposers in the preparation of the response to the RFP are the responsibility of the responding Proposer and will not be reimbursed by the County.

All materials submitted in connection with this RFP will be public documents and subject to the Open Records Act and all other laws of the State of Oregon, the United States of America and the open record policies of Jackson County. All such materials shall remain the property of Jackson County and will not be returned to the respondent. Any materials submitted by the Proposer that is considered confidential in nature must be clearly marked as such. Due to public records laws and regulations concerning public documents, the County makes no representation or warranty that such material will be kept confidential.

Date Entered Name Company Email Phone Number
10/1/2020 11:30:36 AM Summit Food Service Summit Food Service 208-966-1084
10/2/2020 12:23:00 AM Bid Clerk Prime Vendor 9108059630
10/2/2020 2:19:38 AM Doc Mirino Net Gain Marketing 877-533-1680
10/2/2020 6:36:36 AM Minnie McGinnis Global Tel*Link 703-955-3910
10/2/2020 7:20:01 AM Kathy Molinets Aramark Correctional Services, LLC 630-271-2926
10/2/2020 10:49:08 AM Keefe Group Keefe Group 909-767-7667
10/5/2020 9:28:50 AM Natasha Banks Light Source 410-447-3586
10/5/2020 10:30:16 AM Mary Lamoreaux 916-932-1300
10/21/2020 1:05:13 AM Eric Johnson North America Procurement Council, Inc. PBC 302-450-1923
10/22/2020 2:45:54 AM Steve Walse SevenOutsource 315-308-7852
10/27/2020 4:12:35 PM Gayla Ouellette Walkenhorst's 775-393-4081
10/28/2020 8:22:44 AM Tglathar Tiger Correctional Services 405-826-5519
11/6/2020 10:46:48 AM L Lambert Combined Public Communications 859-441-5554
11/30/2020 11:48:30 PM Doc Mirino Net Gain Marketing 877-533-1680