Criminals often try to take advantage of disaster survivors by posing as aid workers, charities, insurance agents, or government officials. Real aid workers never ask for money and always carry official identification.
Watch Video Press Conferences
John Vial of the Emergency Operations Center presented an update concerning overall efforts & upcoming deadlines.
Even those who have insurance may be eligible, but you must register before the deadline. FEMA may be able to cover gaps in insurance benefits for qualified applicants.
If you lost your job or had hours reduced as a direct result of the fires, you may be able to get Disaster Unemployment payments, even if you’re not eligible for regular unemployment benefits. The deadline to apply is Oct. 23, 2020. Learn more in English or Spanish.
What to do if insurance isn't covering all your losses, or if you're feeling mistreated by your insurance company.
What does cleanup cost? Does government pay, or insurance? Should I let a contractor do the work now?
Form submission deadline extended to October 23, 2020
If you want government to lead and help pay for removal of hazardous waste and debris from your property, you must complete a Right of Entry form to grant permission for the removal to occur.
Where to get proof of ownership? Do I need a permit to repair or replace my MH? Do I still have to pay rent to the park owner? Do I need to clean up my own debris?
How to tap aid resources, deal with insurance, and more
There are many types of financial help available for fire survivors. Learn how to tap government aid, maximize your insurance payout, connect with charities, and more.
Where will we live?
Fire survivors need housing. This need comes in three phases: Emergency shelter, temporary housing, and permanent housing replacement.
How to get your election ballot
In Oregon, voters can receive a ballot no matter where they stay, including temporary shelters or a friend/relative’s address. Voters need to know that they will continue to use their current residential address even if destroyed due to fire.
Talk in-person to FEMA and Red Cross representatives. The Multi-Agency Resource Center (MARC) is open in Medford with smaller satellite offices in Talent and Phoenix.
Where to go to replace passports, green cards, Social Security cards, Medicare cards, tax returns, military records, and US savings bonds
Frequently Asked Questions
Answers to frequently asked questions regarding septic damage and inspections.
FEMA has been authorized to provide direct housing, which can take a variety of forms, including repurposing existing buildings or bringing in mobile or manufactured homes (e.g. "FEMA trailers").
How to replace your vehicle title or registration documents, get a new ID or driver's license, or change your address with DMV
Pre-registration for DSNAP runs through Oct. 22.
The first phase of fire debris cleanup is removing Household Hazardous Waste (HHW). EPA teams will be doing this work at no cost to property owners who have signed a Right-Of-Entry form. HHW will be temporarily staged in Central Point and then transported out of the area for safe disposal.
This handout identifies a number of issues that may occur with water well systems following a wildfire and provides a list of contacts and resources.
Watch video from Oct. 6 press conference
EOC Center Director John Vial and FEMA Representative Toby Rice shared information concerning those impacted by the recent wildfires.